The Back Kitchen – Privacy Policy

Effective as of May 15, 2021. Last reviewed May 11, 2025.

At The Back Kitchen, two of our core values are Respect and Integrity, and these guide how we handle your personal information. This Privacy Policy outlines what we collect, why we collect it, and how we protect your privacy across all forms of interaction with us - whether online, by phone, or in person.

What We Collect

We may collect personal information from you when you:

  • Place an order (in person or online)
  • Join our newsletter
  • Contact us via email or phone
  • Book an event or make a special request

This information may include:

  • Your name
  • Email address
  • Phone number
  • Order preferences
  • Any other details you choose to share with us

When ordering online via Square, we may receive your contact information but do not access your payment details, which are securely processed by Square. If you subscribe to our newsletter via Mailchimp, we collect only the information you provide during signup.

Why We Collect It

We collect personal information in order to:

  • Fulfill your orders accurately and efficiently
  • Communicate with you about your orders or inquiries
  • Send you updates about our hours, specials, or community events
  • Improve our offerings and website based on anonymous, aggregated insights

Our Commitments

We are committed to treating your information with care. Specifically:

  • We do not sell or share your personal information with any third party, unless legally required to do so.
  • You can unsubscribe from our newsletter at any time using the link in the email or by contacting us directly.
  • You may request a correction or deletion of your information at any time.
  • We will not retain your personal information longer than necessary to serve the purpose for which it was collected.

Third-Party Services

We rely on trusted third-party services to support our operations:

  • Square for payment processing and online ordering
  • Mailchimp for email newsletter distribution

Your use of these services is subject to their respective privacy policies, which offer protections similar to ours.

Security and Risk

We take reasonable precautions to safeguard your information. However, no system is completely immune to risk. If a data breach or compromise is discovered, we will notify affected individuals promptly.

Accessibility

If you require assistance reading or understanding this policy, or would prefer it in an alternate format, please contact us at the email below and we'll be happy to help.

Contact

If you have any concerns or questions about your personal information, please contact our Privacy Officer:

Email:backkitchenai@gmail.com

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website. Your continued use of our services constitutes acceptance of any updated terms.

The Back Kitchen © 2025